City General Manager - NYC

Join a fun, global team of top engineers, seasoned entrepreneurs, and taxi drivers for the adventure of a lifetime.

We're changing personal transportation, making people’s lives easier, and opening up a multi-billion dollar market in the process. We’ve built a massive following in London, Dublin, Toronto, Chicago and Boston, with both drivers and passengers thrilled to finally have a great experience with cabs. Join us as we expand globally.

This position is based at Hailo's NYC downtown offices, and is for immediate start. This position requires occasional travel to our London HQ.

The Role

Hailo is taking London by storm. We're expanding to London's sister city - and cab Mecca - the Big Apple. Reporting directly to the CEO and with significant and committed resources behind you, you'll work directly with our (NYC-born) CEO to help build our network and associated operation into one of our key hubs.

About You

You're a pioneer, a smooth operator who knows how to get things done in a fast-moving, constantly-changing landscape. You'll be responsible for liaising with regulators and industry stakeholders (working with Hailo's external government relations team) to clear the path for our expansion, then build the team and grow the network by applying - and further developing - our city expansion template. Ideally you'll have had startup experience, but you must demonstrate operating excellence preferably in a technology business. Taxi industry experience is not necessary, and not necessarily desirable, either.

The Role

• Leadership of, and overall P&L responsibility for one of Hailo's largest - and one of the world's most iconic - taxi markets
• Represent Hailo (with the support of our external government relations team) to local regulators and influencers to facilitate and expedite Hailo's market entry and continuing success
• Build and manage a local team including our key taxi-driver partners, marketing, PR, operations, and customer and business support
• Build the network by rapidly recruiting drivers, and then customers, with ever increasing engagement from both sides
• Help us build a top brand and business in NYC - and manage local PR and Marketing resources to make it happen
• Improve the product and influence the technical and business development roadmap through insights learned
• Help drive the national and global business forward as a member of the Senior Executive team

Requirements

• 5-10+ yrs operational experience, in roles with significant leadership responsibility
• Experience and appetite to help manage the political and regulatory aspects of our market entry and growth. Politically savvy
• Experience working within a high-calibre, high growth, international business with a transactional and business to consumer element OR substantial leadership in a SME/start-up
• Cross-functional experience with an operational focus and some P&L responsibility
• Significant exposure and comfort working in a technology-driven business, ideally as an executive
• Track record of taking new and innovative products to market
• Experience managing diverse teams
• Highly driven, independent, intelligent and analytical, with an entrepreneurial streak. You’re looking for your next big challenge
• Passion and enthusiasm to change the world
• Degree from a top university, with a masters/JD etc prized.

Remuneration

Very attractive salary and substantial bonus/stock options based on P&L performance. Ride in style with a significant Hailo cab allowance.

Why Us?

Hailo is the evolution of the hail - a free smartphone app which puts people just two taps away from a licensed taxi, and lets cabbies get more passengers when they want them.

A Hailo hail is accepted around the world every four seconds from Hailo’s global network of tens of thousands of drivers and half a million passengers. Launched in November 2011, Hailo is available in London, Dublin, Toronto, Chicago and Boston - and coming next to New York, Tokyo, Washington DC, Cork, Madrid and Barcelona. Hailo has carried five million passengers and grown to annualized sales of over $100M.

Founded by three taxi drivers and three internet entrepreneurs, Hailo has raised over $50M from the best investors anywhere, including Union Square Ventures, Accel Partners, Wellington Partners, Atomico Ventures, Sir Richard Branson, and Janice, our CEO's mother.

The Hailo passenger app is available as a free download from the iTunes App Store and Google Play. Simply search on "Hailo". Are you a taxi driver? Visit our driver page here.

APPLY NOW!